Booking Terms & Conditions

PELIGONI BOOKING SERVICES LTD BOOKING TERMS & CONDITIONS

1. WHO WE ARE AND OUR AGREEMENT WITH YOU
Peligoni Booking Services Limited (company registered in England and Wales under number 05355583), whose registered office is at Northside House, 69 Tweedy Road, Bromley, Kent, England, BR1 3WA (“We” / “Us” / “Our”) is the arranger of Your (“Your” / “You”) Accommodation, Club Membership Packages and any pre-purchased Club Activities subject to these Booking Conditions. Capitalised terms are defined in condition 10.

2. BOOKING PROCESS
2.1 These Booking Conditions apply to the arrangements you book with Us, namely:
2.1.1 Accommodation;
2.1.2 Club Membership Packages; and
2.1.3 Pre purchased Club Activities.

2.2 When you book Your arrangements with Us, you guarantee that you have the authority to accept and do accept on behalf of Your party these Booking Conditions, the Accommodation Terms and the Club Membership Terms (which also govern the purchase of Club Activities).

2.3 We are not the supplier of the Accommodation, Club Membership Packages or Club Activities. We are acting as agent for the Property Owner (for Accommodation) and the Club Membership Supplier (for Club Membership Packages and Club Activities)

2.4 Our role is limited to arranging for you to enter into contracts with those suppliers, on their terms and conditions, which will apply to Your Booking, and which are annexed to these Booking Conditions

2.5 When We arrange a Booking for Accommodation, Club Membership Packages and/ or Club Activities (either from details provided by You over our website, email or over the telephone), We use the details you have provided to Us, therefore it is important that all the names, addresses and dates for travel that you have provided to Us are correct.

2.6 We shall forward to you a Booking Confirmation with full details of Your Booking. Please check this through thoroughly upon receipt to ensure that these details are correct. Making changes to the particulars of a confirmed Booking following 5 days of receipt of Your Booking Confirmation may incur charges, therefore it is important that you ensure that information provided to Us is correct to avoid any charges.

2.7 Your Booking is for the Accommodation and any Club Memberships and Club Activities set out in Your Booking Confirmation. Your Booking does not include any flights, transfers, catering or car-hire unless otherwise stated in Your Booking Confirmation.

3. PRINCIPAL SUPPLIERS
3.1 Accommodation
3.1.1 Accommodation at the Property specified in Your Booking Confirmation is provided by the Property Owner and is subject to the Accommodation Terms, which are annexed to these Booking Conditions.
3.1.2 You acknowledge that We have brought the Accommodation Terms to Your attention prior to you making Your Booking and you agree to be bound by them.
3.1.3 You acknowledge that pursuant to the Accommodation Terms:
3.1.3.1 The Property will be available to you from 4pm on Your Arrival Date until 10am on Your Departure Date.
3.1.3.2 You are required to check-in at the Peligoni Club and to provide credit card details as part of the check-in process. You consent to your credit card details being provided to Us for the purposes of the Security Deposit. The Security Deposit will be applied only in accordance with the Accommodation Terms.
3.1.3.3 You, as the main booking contact, are required at check-in to provide your passport for copying to comply with local legislation.
3.2 Peligoni Club
3.2.1 Club Membership Packages and any pre-purchased Club Activities are supplied by the Club Membership Supplier and are subject to the Club Membership Terms, which annexed to these Booking Conditions
3.2.2 You acknowledge that We have brought the Club Membership Terms to Your attention prior to you making Your Booking and you agree to be bound by them.
3.2.3 You acknowledge that pursuant to the Club Membership Terms, if you or any of Your travelling party damages any Peligoni Club equipment or property as a result of Your (or any of Your travelling party’s) inappropriate usage, a failure to comply with the reasonable instructions of Peligoni Club personnel or gross negligence, you will be liable for such damage.

4. PAYMENTS
4.1 Payments for Accommodation, Club Membership Packages and any pre-purchased Club Activities are required to be paid by the due dates set out in the Accommodation Terms and the Club Membership Terms. We have set out the due dates for payments in Your Booking Confirmation for convenience.
4.2 If you fail to make a payment by the due date, then you acknowledge that the Property Owner or the Club Membership Supplier (as the case may be) may cancel Your Booking and impose cancellation charges in accordance with the Accommodation Terms or the Club Membership Terms.

5. AMENDMENTS AND CANCELLATIONS
5.1 If you need to make any amendments to or to cancel Your Booking, please notify Us by email at info@peligoni.com as soon as possible.

5.2 All amendments and cancellations are subject to the relevant amendment and cancellation fees as set out in the Accommodation Terms and the Club Membership Terms.

5.3 While We will endeavour to work with the Property Owner and/or the Club Membership Supplier to process any amendments, you acknowledge that amendments may not be possible.

5.4 In addition to any amendment fees payable to the supplier, We reserve the right to charge an administration fee of £40 to process any amendment, which You agree to pay.

5.5 In the unlikely event that either the Property Owner or the Club Membership Supplier cancels or amends Your Booking, then:
5.5.1 Your sole remedy will be to claim against the Property Owner or the Club Membership Supplier (as the case may be) in accordance with the Accommodation Terms or the Club Membership Terms. We will endeavour to work with you to make these claims, however We are only liable to pay to you any refunds or compensation We receive from the Property Owner and/or the Club Membership Supplier; and
5.5.2 We will use reasonable endeavours to arrange alternative travel arrangements for you, which arrangements may conditional upon You making additional payment(s).

6. COMPLAINTS AND CONDUCT
6.1 If you have a problem during Your holiday, please inform the relevant supplier (e.g. Your Villa Manager or the Peligoni Club) immediately, who will endeavour to put things right. It is strongly recommended that You communicate any complaint to the supplier of the services in question without delay. The amount of compensation You may be entitled to may be reduced or You may not receive any at all depending upon the circumstances. Any compensation is subject to the relevant Accommodation Terms or the Club Membership Terms and our liability is limited to passing on any compensation We receive from a supplier on account of Your complaint.

6.2 You acknowledge that You are responsible for the proper conduct of all members of Your party during Your holiday, and pursuant to the Accommodation Terms and the Club Membership Terms:
6.2.1 the relevant supplier reserves the right at any time to terminate the holiday of any party member(s) whose behaviour is such, in the reasonable opinion of the supplier, to cause or to be likely to cause danger, upset, harassment or distress to anyone else or damage to other persons or to property;
6.2.2 You will generally not be entitled to any refund in the event of you, or any member or Your party, being requested to cease Your holiday in such circumstances;
6.2.3 We shall be under no obligation whatsoever to pay compensation to You or any member of Your party, or meet any costs or expenses (including but not limited to alternative accommodation) You, or any member of Your party, may incur as a result of Your stay being terminated; and
6.2.4 You must also indemnify Us for the full amount of any claim (including all legal costs) made against Us by the relevant supplier or third party as a result of damage caused by You or a member of Your travelling party.

7. LIABILITY
7.1 You acknowledge that We are acting only as agent for the Property Owner and the Club Membership Supplier, and We shall not be liable for the proper performance of the relevant suppliers’ obligations to You and Your travelling party. Notwithstanding, to the maximum extent permitted by law, our liability to You shall be limited to the amounts You paid to Us for Your Booking.

8. VISAS & HEALTH
8.1 Specific passport and visa requirements, and other immigration requirements are Your responsibility and You should confirm these with the relevant Embassies and/or Consulates. Any information supplied by Us on these or related matters (such as climate, when to travel, clothing, baggage, personal items etc.) is given as general guidance and in good faith but We do not accept liability for any decisions made on the basis of the information supplied.

8.2 The passport, visa and health requirements at the time of Booking can be viewed on the Foreign and Commonwealth Office website (www.fco.gov.uk). It is Your responsibility to ensure that You and all members of Your party are in possession of all necessary travel and health documents, and in compliance with any other immigration requirements, before You travel. If You or any member of Your party is not a British Citizen or holds a non-British Passport, You must check passport and visa requirements with the embassy or consulate of the country(ies) You are travelling to or through. Neither We, nor the supplier(s) of travel services, accept any responsibility if You cannot travel because You have not complied with any passport, visa or immigration requirements.

9. GENERAL
9.1 (Entire Agreement) These Booking Conditions constitute the entire agreement and understanding between Us and You regarding Your Booking and supersede any and all previous agreements, written or oral, express or implied between Us and You with respect to Your Booking and they may not be modified except by Our and Your written agreement.
9.2 (Severability) If any provision of these Booking Conditions is found by any court or other authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
9.3 (Governing Law) These Booking Conditions are governed by the laws of England and Wales and the jurisdiction of the English courts.

10. DEFINITIONS
10.1 In these Booking Conditions, the following terms shall have the meanings set opposite them:
Accommodation means Your accommodation at the Property subject to the Accommodation Terms;
Accommodation Terms means the terms and conditions upon which the Property Owner contracts with You for the provision of the Property, as annexed to these Booking Conditions;
Arrival Date means the means the date on which Your Booking for the Property commences as specified in Your Booking Confirmation;
Booking means Your Booking for the Property and any Club Memberships upon the Accommodation Terms and the Club Membership Terms, and as particularised in Your Booking Confirmation;
Booking Confirmation means the booking confirmation for Your Booking issued by Us and which sets out the particulars relating to Your Booking for the Property and any Club Memberships and Club Activities;

Club Activities means any activities pre-purchased from the Club Membership Supplier to be experienced at the Peligoni Club or in its vicinity including without limitation watersports and excursions;
Club Membership Packages means such membership packages to the facility known as Peligoni Club that may be offered by the Club Membership Supplier from time to time;
Club Membership Terms means the terms and conditions upon which the Club Membership Supplier contracts with You for the provision of Club Memberships and Club Activities, as annexed to these Booking Conditions;
Club Membership Supplier means Peligoni Operations Limited (company registered in England and Wales under number 09988576), whose registered office is at Northside House, 69 Tweedy Road, Bromley, Kent, England, BR1 3WA;

Departure Date means the date on which Your Booking for the Property ends as specified in Your Booking Confirmation;
Deposit means the deposit(s) payable by You on acceptance of Your Booking as specified in the Booking Confirmation;
Property means the property specified in the Booking Confirmation;
Property Owner means the person(s) or entity specified in the Booking Confirmation as the owner of the Property; and
Security Deposit means the amount(s) as specified in the Booking Confirmation, which You authorise Us (as agents for the Property Owner and/or the Club Membership Supplier) to charge to Your credit card (the details of which You are required to provide at check-in at the Peligoni Club) on the Property Owner’s instructions pursuant to the Accommodation Terms and/or the Club Membership Supplier’s instructions pursuant to the Club Membership Terms.

ANNEXURE A: ACCOMMODATION BOOKING CONDITIONS
These Booking Conditions apply to Your (“You” / “Your”) booking for the Property from the Property Owner specified in Your Booking Confirmation (“We” / “Us” / “Our”). Capitalised terms are defined in condition 16.

1. BOOKING PROCESS
1.1 These Booking Conditions apply to Your Booking of the Property set out in Your Booking Confirmation.
1.2 We are either the owner of the Property or have the full legal authority from the owner of the Property to enter into this Agreement with You.
1.3 Unless otherwise agreed, all Bookings are to be made via our agent, Peligoni Booking Services Limited (PBS). PBS may require You to complete a booking form or to make Your Booking via the PBS website. Notwithstanding, We are the principal supplier of the Property to You.
1.4 When You make a Booking with Us, You guarantee that You have the authority to accept and do accept on behalf of Your party these Booking Conditions.
1.5 Your Booking is for accommodation at the Property only and does not include any other services other than the services connected with the Accommodation as set out in these Booking Conditions.

2. PAYMENTS
2.1 All Bookings are subject to Your payment of the Deposit which is due within forty eight (48) hours of receipt of Your Booking Confirmation. The Deposit is non-refundable other than in circumstances where We cancel Your Booking or make a significant amendment to Your Booking which You do not approve or where You do not accept an alternative property offered by Us.
2.2 The Balance is due by the Balance Due Date.
2.3 All payments are to be made to PBS, who will invoice You for Your Booking on our behalf as our agent. PBS will advise You of the methods of payment they accept, and they may charge You a fee for processing a credit or debit card if You choose to pay by these means.
2.4 If You fail to make a payment by the due date, then You will be deemed to have cancelled Your Booking, and the cancellation charges set out in condition 6.2 will apply.

3. CHECK-IN AND CHECK-OUT
3.1 The Property will be available for You from 4pm on Your Arrival Date. You are required to check-in at the Peligoni Club, which is operational from 8am until midnight. You will be required to provide a copy of Your passport during check-in. If Your scheduled arrival time changes because of for example a flight delay, You are required to notify PBS as soon as possible.
3.2 You must vacate the Property and check-out at the Peligoni Club by 10am on Your Departure Date. It is important that You depart on time so that Our cleaners can prepare the Property for Our next guests. If You fail to vacate the Property on time, then We reserve the right to deduct an amount equating to a half-day’s rental from Your Security Deposit.

4. SECURITY DEPOSIT
4.1 You acknowledge and agree that You are required to provide the Security Deposit by way of providing credit card details as part of the check-in process.

4.2 Deduction for unacceptable state
4.2.1 A final clean is included in the price of Your Booking. If however You leave the Property in an unreasonable state which requires additional cleaning services over and above what is generally required at the conclusion of a stay at Our Property, We reserve the right to make a deduction from the Security Deposit equal to the additional cleaning costs We incur.

4.3 Deduction for damage
4.3.1 Our service providers will undertake a thorough check of the Property after Your departure and prior to Our next guests checking-in. We will advise You as soon as possible of any damage discovered and We will provide photographs where possible.
4.3.2 We understand that accidents happen and We will not make any claims for minor damage or breakages not exceeding 40€. We will also consider and disclaim possible maintenance, cumulative wear and tear and any other pre-existing factors that may have contributed to the damage. We will always be reasonable in determining whether to make a deduction to the Security Deposit and We will not make a deduction prior to You having a reasonable time to respond.
4.3.3 If We determine it necessary to make a deduction to the Security Deposit, then We will only instruct PBS to charge Your credit card to the amount required to replace or rectify the damage (on a like-for-like basis), and notwithstanding We will not instruct PBS to charge Your credit card for an amount which exceeds the Security Deposit. We will never add a mark-up.

4.4 Release of Security Deposit
4.4.1 We will procure that PBS destroys Your credit card details taken for the purposes of the Security Deposit within seven (7) days following Your Departure Date, subject always to Our right to instruct PBS to make a charge to Your credit card or to not destroy Your credit card details pending resolution of a dispute between Us and You pursuant to these Booking Conditions.

5. MAXIMUM OCCUPANCY
5.1 Your travelling party must not exceed the Maximum Occupancy unless We (through PBS) agree otherwise.
5.2 In the event that We discover that Your travelling party exceeds the Maximum Occupancy We reserve the right to charge You twenty percent (20%) of the Booking Value for Your Booking for each additional guest. You consent to Us instructing PBS to charge Your credit card in this regard.

6. AMENDMENTS AND CANCELLATIONS BY YOU
6.1 If You wish to amend or cancel or amend Your Booking then You are required to notify PBS by email as soon as possible. At our discretion We may permit You to make an amendment to Your Booking, subject to payment of any reasonable amendment charges notified to You. However, We are not obliged to accept any amendments.
6.2 If You cancel Your Booking, Your Deposit is not refundable under any circumstances, and We will refund any Balance paid at the time of cancellation as follows:
6.2.1 For cancellations received prior to the Balance Due Date: 50% of any Balance paid will be refunded; and
6.2.2 For cancellations received following the Balance Due Date: no Balance paid will be refunded.

7. AMENDEMENTS AND CANCELLATIONS BY US
7.1 You acknowledge that circumstances may arise whereby We are required to cancel or make a significant amendment to Your Booking. This includes but is not limited to serious unforeseen circumstances beyond our control such as fire, flood, major building damage and serious health and safety concerns or risks to Your travelling party.
7.2 In the event that We need to cancel or make a significant amendment to Your Booking, We will notify You as soon as possible. You will have the following options:
7.2.1 request a refund of all monies paid at the time You are notified of the cancellation or significant amendment, which will be paid within fourteen (14) days;
7.2.2 request that We arrange an alternative property of a similar standard and quality and in the same vicinity to the Property. If We are able to arrange an alternative property at a lower rental, We will refund the difference to You within fourteen (14) days of You accepting the alternative property.
7.3 Our liability to You in the event of Us cancelling or significantly amending Your Booking shall in no circumstances exceed the price paid by You to Us at the time that We notify You of the cancellation or significant amendment.

8. USAGE, NOISE & ANIMALS
8.1 You must not use the Property for any illegal purpose. You must not act in such a way that has the effect of disturbing residents in neighbouring properties.
8.2 Unless otherwise agreed, animals are not permitted in the Property or on the Property grounds. If a member of Your travelling party requires a guide or assistance dog, please advise PBS and We will endeavour to accommodate this.

9. TERMINATION AND INDEMNITY
9.1 You acknowledge that We may terminate Your Booking or evict any members of Your party from the Property if the behaviour of Your party or any member of it is in our or our agents’ reasonable opinion is likely to cause danger, upset, harassment or distress to anyone else or damage to other persons or to property.
9.2 In the event that We terminate Your Booking or evict any members of Your party pursuant to condition 10.1:
9.2.1 You will generally not be entitled to any refund;
9.2.2 We shall be under no obligation whatsoever to pay compensation to You or any member of Your party, or meet any costs or expenses (including but not limited to alternative accommodation) You, or any member of Your party, may incur as a result of Your stay being terminated; and
9.2.3 You must also indemnify Us for the full amount of any claim (including all legal costs) made against Us by any third party as a result of damage or injury caused by You or a member of Your travelling party.

10. PROPERTY ACCCESS DURING YOUR STAY & HOUSE-KEEPING
10.1 You acknowledge that PBS or the Club Operator’s staff or sub-contractors, or maintenance personnel, pool cleaners, or house-keeping staff may access the Property during Your stay to carry out scheduled house-keeping, pool cleaning, property viewings or to carry out any essential maintenance work.
10.2 We will endeavour to keep any inconvenience associated with this access to a minimum.
10.3 A mid-week clean and linen change is included in Your Booking for stays of at least seven (7) nights. No other house-keeping services are provided unless You agree them with Us or We indicate them in marketing material or in Your Booking Confirmation.

11. COMPLAINTS
11.1 If You have a problem during Your holiday, please Your Villa Manager (or in the absence of a Villa Manager, the Club Operator) immediately, who will endeavour to put things right. It is strongly recommended that You communicate any complaint without delay. The amount of compensation You may be entitled to may be reduced or You may not receive any at all depending upon the circumstances.

12. FORCE MAJEURE
12.1 For the purposes of this condition, “Force Majeure” includes, but is not limited to an act of God or public enemy; war; hostilities; acts of terrorism; risk; fire; flood; storm; civil disturbance; explosion; abnormal or adverse weather conditions; power failure or reduction of power supplies; acts, orders or regulations of any governmental or regulatory authority, agency, department or association; lack or shortage of materials or inability to procure equipment, labour, fuel, power or materials from suppliers.
12.2 In the event that We are prevented from performing Our obligations for an event of Force Majeure, then We shall be entitled to terminate Your Booking and subject to Us refunding to You any Deposit and Balance payments made We shall have no further liability to You.
12.3 Subject clause condition 12.2, You acknowledge that You shall not be entitled to any refund if You are not able to make use of Your Booking due to an event of Force majeure, but where we remain willing and able to accommodate Your Booking.

13. OUR LIABILITY
13.1 These Booking Conditions shall not limit exclude Our liability for death or personal injury caused by Our negligence.
13.2 Subject to clause 13.1 and to the fullest extent permitted by law:
13.2.1 We shall not have any liability to You (or to any members of Your travelling party or any guests invited to the Property) for any loss, destruction or damage to personal possessions, or any personal injury or death; and
13.2.2 Our maximum liability for all any claims arising out of or in connection with Your Booking at the Property shall be limited to the Booking Value actually paid.
13.3 We strongly encourage You and Your travelling party to take out a comprehensive travel insurance policy to insure against cancellations, public liability, personal injury, death and damage or destruction to personal belongings.

14. OUR AGENTS
14.1 You acknowledge that PBS is not a party to the agreement between You and Us with respect to Your Booking and that PBS is our agent only. In this regard, PBS shall not be responsible for the performance of Our obligations to You.
14.2 You acknowledge that anything We are permitted to do or omit to do under these Booking Conditions can be done or omitted to be done by PBS as our agent, provided that PBS has no obligation to You in this regard.

15. GENERAL
15.1 (Entire Agreement) These Booking Conditions constitute the entire agreement and understanding between Us and You regarding Your Booking and supersede any and all previous agreements, written or oral, express or implied between Us and You with respect to Your Booking and they may not be modified except by Our and Your written agreement.
15.2 (Severability) If any provision of these Booking Conditions is found by any court or other authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
15.3 (Governing Law) These Booking Conditions are governed by the laws of England and Wales and the jurisdiction of the English courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if You wish to do so.

16. DEFINITIONS
In these Booking Conditions, the following terms shall have the meanings set opposite them:
Arrival Date means the date on which Your Booking for the Property commences as specified in the Booking Confirmation;
Balance means the balance of the Booking Value owing by You following Your payment of any Deposit as may be specified in the Booking Confirmation;
Balance Due Date means the date on which the Balance is due as specified in the Booking Confirmation;
Booking means Your Booking for the Property from the Arrival Date until the Departure Date for the Booking Value, subject to these Booking Conditions;
Booking Conditions means these booking terms and conditions which apply to Your Booking for the Property from Us;
Booking Confirmation means the booking confirmation with respect to Your Booking for the Property as issued by PBS and which may also include confirmations for other services that are not provided by Us (for example, Club Membership);
Booking Value means the price for Your Booking for the Property;

Club Membership means such memberships to the facility known as ‘Peligoni Club’ that may be offered by the Club Operator or its wholesalers from time to time;
Club Operator means the operator of the Peligoni Club, being Peligoni Club EPE of Volimes, Zakynthos, Greece;
Departure Date means the date on which Your Booking for the Property ends as specified in the Booking Confirmation;
Deposit means any deposit payable by You as specified in the Booking Confirmation;
Property means the property specified in the Booking Confirmation, which We let to You for the purpose of Your Booking;
Security Deposit means the amount as specified in the Booking Confirmation, which You authorise PBS (as our agent) to charge to Your credit card (the details of which You are required to provide at check-in) on our instructions pursuant to these Booking Conditions; and
Villa Manager means any manager appointed by Us to manage the Property as notified to You.

ANNEXURE B: PELIGONI CLUB MEMBERSHIP BOOKING CONDITIONS
These Booking Conditions apply to Your (“You” / “Your”) booking for the Club Memberships at the Peligoni Club from Peligoni Operations Limited (“We” / “Us” / “Our”). Capitalised terms are defined in condition 17.

1. BOOKING PROCESS
1.1 These Booking Conditions apply to Your booking for Club Memberships for Your travelling party and any Upgrades as set out in Your Booking Confirmation.
1.2 Unless otherwise agreed, all bookings are to be made via our agent, Peligoni Booking Services Limited (PBS). PBS may require You to complete a booking form or to make Your Booking via the PBS Website. Notwithstanding, We are the principal supplier of Club Memberships and any Upgrades to You.
1.3 When You make a booking with Us, You guarantee that You have the authority to accept and do accept on behalf of Your party these Booking Conditions.

2. MEMBERSHIP & UPGRADES
2.1 Your Club Memberships entitles You to the Membership Inclusions for the Membership Period, and subject to these Booking Conditions we will use reasonable endeavours to procure that the Membership Inclusions are supplied to You with reasonable skill and care. You acknowledge that Membership Inclusions may be supplied by our suppliers, including without limitation the Local Club Operator.
2.2 During the booking process or at any time prior to Your Membership Period, You may purchase Upgrades. Upgrades are subject to availability at the time You make Your request, and if they are not available then this does not give You any right to terminate any Club Memberships.
2.3 If You purchase Upgrades at the Peligoni Club, then You are purchasing them from the Local Club Operator and not Us.

3. PRICE & PAYMENT
3.1 The Price for Club Memberships and Upgrades is as displayed on the PBS Website on our behalf at the time You request a Booking.
3.2 All Bookings are subject to Your payment of the Deposit which is due within forty eight (48) hours of receipt of Your Booking Confirmation. The Deposit is non-refundable other than in circumstances where We cancel Your Booking or make a significant amendment to Your Booking which You do not approve.
3.3 The Balance is due by the Balance Due Date.
3.4 All payments are to be made to PBS, who will invoice You on our behalf as our agent. PBS will advise the methods of payment they accept and they may charge You for processing a credit or debit card if You choose to pay by these means.
3.5 If You fail to make a payment by the due date, then You will be deemed to have cancelled Your Booking, and the cancellation charges set out in condition 8.2 will apply.

4. SECURITY DEPOSIT & DAMAGE
4.1 You acknowledge and agree that You are required to provide a Security Deposit by way of providing credit card details at the commencement of Your Membership Period at the Peligoni Club, which details will be provided to PBS as our agent.
4.2 The Local Club Operator will advise PBS if You (including for the avoidance of doubt any member of your travelling party) damage any equipment or facilities at the Peligoni Club.
4.3 You are responsible for any damage to any equipment or facilities as a result of any member of Your travelling party’s wilful damage, gross negligence, being under the influence of alcohol or drugs, or refusal or failure to obey reasonable instructions given by Us or the Local Club Supplier or its staff.
4.4 We understand that accidents happen and will also consider and disclaim possible maintenance, cumulative wear and tear and any other pre-existing factors that may have contributed to the damage.
4.5 We will always be reasonable in determining whether to make a deduction to the Security Deposit and We will not make a deduction prior to You having a reasonable time to respond.
4.6 If We determine it necessary to effectively make a deduction to the Security Deposit, then We will only instruct PBS to charge Your credit card to the amount required to replace or rectify the damage (on a like-for-like basis), and notwithstanding We will not instruct PBS to charge Your credit card for an amount which exceeds the Security Deposit. We will never add a mark-up.
4.7 We will procure that PBS destroys Your credit card details taken for the purposes of the Security Deposit within seven (7) days following the conclusion of Your Membership Period, subject always to Our right to instruct PBS to make a charge to Your credit card or to not destroy Your credit card details pending resolution of a dispute between Us and You pursuant to these Booking Conditions.

5. ARRIVAL AND TAB
5.1 When You arrive at the Peligoni Club at the commencement of Your Membership Period:

5.1.1 You are required to provide a copy of Your passport to the Local Club Operator; and

5.1.2 all members of Your travelling party are required to sign forms of disclaimer as required by the Local Club Operator from time to time.
5.2 If You would like to open a tab for in-Club Purchases, then the Local Club Operator may require You to provide a credit card as security for your in-Club Purchases, as all in-Club Purchases are purchased from the Local Club Operator and not Us.

6. BEHAVIOUR & SUPERVISION
6.1 You are at all times responsible for the supervision and behaviour of minors under Your control. You acknowledge that the swimming pool and beach are not patrolled.
6.2 You and Your travelling party must not:
6.2.1 operate any equipment if impaired by drugs or alcohol;
6.2.2 comply with the reasonable instructions of Local Club Operator staff at all times; and
6.2.3 behave in a manner which in the Local Club Operator’s opinion is likely to cause distress, damage, annoyance, harassment or danger to other members, staff, third parties or damage to property or equipment.

7. AVAILABILITY OF EQUIPMENT & BAD WEATHER
7.1 You acknowledge that all watersport and paddlesport equipment is subject to availability and that Your preferred equipment may not be available from time to time.
7.2 Although it is uncommon, adverse weather conditions may result in watersport and paddlesport activities being cancelled at short notice in the interests of Your health and safety. The Local Club Operator’s decision in this regard is final and You shall not be entitled to any refund if activities are cancelled due to adverse weather conditions.

8. AMENDMENTS AND CANCELLATIONS BY YOU
8.1 If You wish to amend or cancel or amend Your Booking then You are required to notify PBS by email as soon as possible. At our discretion We may permit You to make an amendment to Your Booking, subject to payment of any reasonable amendment charges notified to You. However, We are not obliged to accept any amendments.
8.2 If You cancel Your Booking, Your Deposit is not refundable under any circumstances, and We will refund any Balance paid at the time of cancellation as follows:
8.2.1 For cancellations received prior the Balance Due Date: 50% of any Balance paid will be refunded; and
8.2.2 For cancellations received following the Balance Due Date: no refund of any Balance paid will be refunded.

9. AMENDEMENTS AND CANCELLATIONS BY US
9.1 You acknowledge that circumstances may arise whereby We are required to cancel or make a significant amendment to Your Booking. This includes but is not limited to serious unforeseen circumstances beyond our control such as fire, flood, major building damage and serious health and safety concerns or risks to Your travelling party.
9.2 In the event that We need to cancel or make a significant amendment to Your Booking, We will notify You as soon as possible. We will give You the option to:
9.2.1 request a refund of all monies paid at the time You are notified of the cancellation or significant amendment, which will be paid within fourteen (14) days; or
9.2.2 accept a different Membership Period if We offer it to You.
9.3 Our liability to You in the event of Us cancelling or significantly amending Your Booking shall in no circumstances exceed the price paid by You to Us at the time that We notify You of the cancellation or significant amendment.

10. ACCEPTANCE OF RISK, MEDICAL TREATMENT & TRAVEL INSURANCE
10.1 You must advise Us if any of Your travelling party suffers from a medical condition that could affect their ability to safely participate in activities at the Peligoni or which are organised by Us.
10.2 You understand and accept that water sport activities (both motorised and manual), by their very nature, include certain inherent risks that cannot be eliminated regardless of the care taken. The risks include injury and death.
10.3 If you suffer an injury or medical emergency, You consent to trained Local Club Operator staff giving You first-aid until first medical responders arrive or until You are transferred to a medical facility.
10.4 We strongly encourage You and Your travelling party to take out a comprehensive travel insurance policy to insure against cancellations, public liability, personal injury, death and damage or destruction to personal belongings.

11. TERMINATION OF CLUB MEMBERSHIP AND INDEMNITY
11.1 You acknowledge that We may terminate the Club Memberships of Your travelling party if any of their behaviour is contrary to the requirements specified in condition 6.2.1 or 6.2.3 or if any of them persistently fail to comply with the reasonable instructions of the Local Club Operator.
11.2 In the event that We terminate the Club Memberships under condition 11.1:
11.2.1 You will generally not be entitled to any refund;
11.2.2 We shall be under no obligation whatsoever to pay compensation to You as a result of Your Club Membership being terminated; and
11.2.3 You must also indemnify Us for the full amount of any claim (including all legal costs) made against Us by any third party as a result of damage or injury caused by Your travelling party.

12. FORCE MAJEURE
12.1 For the purposes of this condition, “Force Majeure” includes, but is not limited to an act of God or public enemy; war; hostilities; acts of terrorism; risk; fire; flood; storm; civil disturbance; explosion; abnormal or adverse weather conditions; power failure or reduction of power supplies; acts, orders or regulations of any governmental or regulatory authority, agency, department or association; lack or shortage of materials or inability to procure equipment, labour, fuel, power or materials from suppliers.
12.2 In the event that We are prevented from performing Our obligations for an event of Force Majeure, then We shall be entitled to terminate Your Booking and subject to Us refunding to You any Deposit and Balance payments made We shall have no further liability to You.
12.3 Subject clause condition 12.2, You acknowledge that You shall not be entitled to any refund if You are not able to make use of Your Booking due to an event of Force majeure, but where we remain willing and able to accommodate Your Booking.

13. PHOTO AND VIDEO RELEASE
13.1 You acknowledge that You may be photographed or filmed at the Peligoni Club by authorised photographers or videographers. Subject to condition 13.2, You consent to Us, our agent PBS and the Local Club Operator using such images or footage in promotional or advertising material in whatever format.
13.2 If You do not want to be photographed or videoed, please advise PBS prior to Your Membership Period and We use our best endeavours to ensure that You are not.

14. OUR LIABILITY
14.1 These Booking Conditions shall not limit exclude Our liability for death or personal injury caused by Our negligence.
14.2 Subject to clause 14.1 and to the fullest extent permitted by law:
14.2.1 We shall not have any liability to any member of Your travelling party for any loss, destruction or damage to personal possessions, or any personal injury or death; and
14.2.2 Our maximum liability form any claims arising out of or in connection with Your Booking shall be limited to the Booking Value actually paid.

15. OUR AGENTS & SUPPLIERS
15.1 You acknowledge that PBS and the Local Club Operator are not a party to the agreement between You and Us with respect to Your Booking. PBS is our agent and the Local Club Operator is our supplier. In this regard, neither PBS nor the Local Club Operator shall be responsible for the performance of Our obligations to You.
15.2 You acknowledge that anything We are permitted to do or omit to do under these Booking Conditions can be done or omitted to be done by PBS as our agent, provided that PBS has no obligation to You in this regard.

16. GENERAL
16.1 (Entire Agreement) These Booking Conditions constitute the entire agreement and understanding between Us and You regarding Your Booking and supersede any and all previous agreements, written or oral, express or implied between Us and You with respect to Your Booking and they may not be modified except by Our and Your written agreement.
16.2 (Severability) If any provision of these Booking Conditions is found by any court or other authority of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force.
16.3 (Governing Law) These Booking Conditions are governed by the laws of England and Wales and the jurisdiction of the English courts. You may however, choose the law and jurisdiction of Scotland or Northern Ireland if You wish to do so.

17. DEFINITIONS
Balance means the balance of the Booking Value owing by You following Your payment of any Deposit as may be specified in the Booking Confirmation;
Balance Due Date means the date on which the Balance is due as specified in the Booking Confirmation;
Booking means Your Booking for the Club Memberships (including any Upgrades) for the Booking Value, subject to these Booking Conditions;
Booking Conditions means these booking terms and conditions which apply to Your Booking;
Booking Confirmation means the booking confirmation with respect to Your Booking as issued by PBS and which may also include confirmations for other services that are not provided by Us (for example, accommodation);
Booking Value means the price for Your Booking;

Club Membership means membership to the facility known as ‘Peligoni Club’;
Deposit means any deposit payable by You as specified in the Booking Confirmation;
In-Club Purchases means any purchases of food and beverage, excursions or any other services from the Local Club Operator during Your Membership Period;
Local Club Operator means the operator of the Peligoni Club, being Peligoni Club EPE of Volimes, Zakynthos, Greece;
Membership Inclusions means the membership inclusions as specified from time to time on the PBS Website;
Membership Period means the period of validity of Your Club Memberships as specified in Your Booking Confirmation;
Paddlesport Upgrade means an addition to a Club Membership which permits the use of paddleboards and kayaks;
PBS Website means the website operated by PBS at the domain www.peligoni.com
Peligoni Club means the facility operated by the Local Club Operator known as the Peligoni Club;
Security Deposit means the amount as specified in the Booking Confirmation, which You authorise PBS (as our agent) to charge to Your credit card (the details of which You are required to provide at check-in) on our instructions pursuant to these Booking Conditions;
Watersport Upgrade means an addition to Your Club Membership which permits the use of sailing and windsurfing in addition to the paddleboards and kayaks; and
Upgrades means the Paddlesport Upgrades and the Watersport Upgrades and any one of them.